Frequently Asked Questions


What are my repair options?

You have two options to consider: Paintless Dent Repair (PDR) and Conventional Body Repair. PDR is quicker and otherwise less costly. If you have comprehensive coverage for your insurance then your insurance company will pay for the repair and in most cases your rates should not increase. PDR is the preferred method and insurance companies would rather have the damage repaired this way.

Conventional Body Repair:

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Conventional body repair was not designed to repair hail damaged vehicles; it was designed to repair collision damage. This form of repair utilizes: sanding your factory finish, bondo or other body fillers, reciprocating saws (to cut off body panels), and aftermarket paints. It is proven to not completely restore a vehicle’s lost equity due to hail damage because it is invasive, and leaves the vehicle in a “Frankenstein” state, riddled with uneven bondo filled panels, and aftermarket paint that doesn’t match the rest of the vehicle. To make matters worse, conventional repair can keep a vehicle in the shop for three to six weeks!

Paintless Dent Repair (PDR):

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Unlike conventional body repair, PDR (paintless dent repair), is the preferred repair process among all insurance companies for repairing hail damaged vehicles. The process is much less invasive than conventional body work, and doesn’t require sanding,  bondo and other body fillers, or aftermarket paint. Because PDR is noninvasive, it has been proven to completely restore a vehicle’s lost equity due to hail damage. The best part? PDR repairs only take 7 to 10 days, which is 1/3 to 1/6 the time it takes for conventional repairs!

Can filing an insurance claim raise my rates?

Absolutely not. Many of our PDR clients are afraid to get the hail damage on their vehicle repaired because they think their insurance rates will raise. Damage that is incurred by “Acts of God,” such as hail, wind, tornadoes and other damage inflicted by  natural disasters, are covered by your comprehensive insurance. Since no one can determine when this type of event is going to occur, insurance companies will not hold these claims against your insurance record.

How long will it take to fix my vehicle?

Paintless Dent Repairs, depending on the severity of the hail damage, can usually be repaired in 7-10 days. No matter how long your repairs take and your car is in our shop, we will make sure you have a rental car so you can conduct business as usual!

What if I do not have rental coverage on my policy?

Most insurance companies will cover any car rental expenses incurred while getting the hail damage on your car repaired. Each insurance provider is a little bit different, so we can contact your insurance provider to see if you have rental coverage on your policy. If your insurance company DOES NOT cover car rental and your car must stay at our shop for repairs, Ultimate Hail & Dent Co. will cover the rental costs for you. We can bring a rental car right to your door!

Are all PDR technicians the same?

No, they are not. PDR is a skill that takes practice and patience. Generally anyone with less than 2 years experience is considered an apprentice. It is not an easy trade to learn and mistakes can be quite costly. All of our technicians are reputable and have decades of experience with PDR.